Banks are currently accelerating massive infrastructure updates in order to adapt to the changing times, but many are taking the wrong approach.Rather than focusing on engagement, they’ve prioritized core banking solutions, and that’s one of the reasons their attempts so far have been unsuccessful.As a result, the vast majority of banks don’t feel prepared to offer the exceptional experiences that customers demand.
Digital Banking | 2021 #51
Digital Banking | 2021 #51
Digital Banking | 2021 #51
Banks are currently accelerating massive infrastructure updates in order to adapt to the changing times, but many are taking the wrong approach.Rather than focusing on engagement, they’ve prioritized core banking solutions, and that’s one of the reasons their attempts so far have been unsuccessful.As a result, the vast majority of banks don’t feel prepared to offer the exceptional experiences that customers demand.